With a background working in healthcare and a passion for technology, Denisha Adorno, of Lawrence, wanted to find a job that combined both fields. At Middlesex Community College, Adorno is learning classroom knowledge and practical skills through the college’s Learn and Earn program. The goal is to build a strong foundation to one day work in health informatics.
“I’m proud of how far I’ve come, and I’m motivated to keep pushing toward my goals,” Adorno said. “Each step I take is intentional, and every challenge moves me closer to the future I’m working hard for. I’m excited to use my skills to make a real impact in both the healthcare and technology fields, and I’m grateful for the journey that’s shaping me into the person I’m becoming.”
When working as a safe sitter and nursing assistant, Adorno realized technology could improve healthcare systems, patient safety, and efficiency. This interest led Adorno to start in MCC’s computer science program. In class, Adorno is learning more about programming, operating systems, and general STEM (science, technology, engineering, mathematics) concepts, as well as communication skills.
As part of MCC’s Information Technology (IT) Learn and Earn program, Adorno applies the theories developed in the classroom to a relevant job experience. Working in the college’s walk-in service desk on the Lowell Campus, Adorno helps MCC students and employees troubleshoot their devices, go over questions, and support them with a variety of technical issues.
“[The Learn and Earn program] has strengthened my problem-solving skills, improved my communication, and given me hands-on experiences with real IT challenges,” Adorno said. “[The program] also gives me practical experience that connects directly to my career goals.”
Adorno decided to participate in the Learn and Earn program to gain IT and customer service experience. Providing a stronger understanding of what it is like to work in the field, Adorno is building skills to prepare for a future career. The program also allows Adorno to handle issues in the moment and stay calm under pressure – a skill Adorno honed when working in healthcare.
In the work experience, MCC’s computer science classes, and TRIO program, Adorno benefits from a supportive learning environment. Professors and coworkers explain complex IT concepts in a way that makes sense while advisors offer academic and career guidance. In all experiences, Adorno feels encouraged to be challenged and remain confident.
“I chose MCC because of their strong sense of community,” Adorno said. “I wanted a place where I could feel connected, supported, and set up for success. The support has made a big difference in my academic journey.”
After graduating from MCC, Adorno plans to transfer to UMass Lowell to study computer science with a minor in health informatics. Calling the experience at MCC “amazing,” Adorno has grown on both an academic and personal level at the college.
“MCC has given me a strong foundation in computer science, confidence in my abilities, and real-world experience through my internship,” Adorno said. “All of this will help me to prepare me to succeed at UMass Lowell and eventually work in the health and technology field.”