Noncredit Health Offerings at MCC
Professional Development for Healthcare Workers and Caregivers!
Focus on your personal enrichment and professional development.
Our noncredit health programs and certificates give you access to a variety of courses.
With our noncredit classes in the health pathway, you can:
- Expand your existing skills
- Gain a deeper understanding of healthcare principles
- Earn a certificate to advance in your job
- Certified Addictions Recovery Coach (CARC)
- Dental Office
- Local Anesthesia
- Medical Interpreting
- Medical Office Administrative Assistant
- Nursing Assistant/Home Health Aid Certificate
Certified Addiction Recovery Coach (CARC)
Recovery coaches assist people to focus on increasing their motivation, identifying,
and creating a plan to reach their goals, and help them remove barriers to their recovery.
This 76-hour online training will provide you with the strategies needed to assist
individuals seeking recovery from substances and or co-occurring challenges. Emphasis
is placed on the skills needed to link people in recovery to needed support within
the community to build recovery capital. Upon completion students will have the required
60 hours of training to become employed as a recovery coach. Once in the field and
the 500 hours of supervision are met, students will apply to Massachusetts Board of
Substance Abuse Counselor Certification (MBSACC) to become a Certified Addiction Recovery
Coach (CARC). All course materials, CEUS, 10 supervision hours and 5 hours of career
assistance are included in the cost of the program. Supervision hours (10) will be
determined by the instructor when class begins. 500 hours of supervision for MBSACC
certification are met through employment or volunteer work and are not part of the
training program. Please note: The accelerated hybrid format will include 30 hours
of Recovery Coach Academy, 16 hours of Ethical Considerations, 3 hours of Motivational
Interviewing, 5 hours of Addiction 101, 4 Exploring Culture through a DEI Lens and
3 hours of Mental Health and wellness. (76 total hours). $1,999 This course is not
eligible for tuition waivers.
Grant funding available for qualified Massachusetts residents through Mass Hire.
Email career_training@middlesex.edu for more information.
Spring 2026
January 26 to February 12, 2026
Monday, Tuesday, Wednesday, Thursday
5:00pm - 8:30pm
Online with class meeting times
Course Number: CAR 978 80 CRN: 20236
Professor: BURNS
Accurate, Safe & Effective Local Anesthesia
Do you know why when you give an IANB, you do not achieve complete anesthesia or anesthesia at all? What is the safest local anesthetic for your pregnant patient, cardiac patient, or a patient with liver disease? What new advances are there in dental local anesthesia? This presentation will address how to ensure the safest anesthetic for your patient, and how to troubleshoot and improve your injection techniques. A review of how to calculate the MRD to prevent toxicity will be covered including other risk management principles for safe local anesthesia administration. Lecture class only; no clinical component. Course is a live webinar and not recorded (4 hours, 4 CEUs) $119
February 28, 2026
Saturday
9:00am - 1:00pm
Online with class meeting time
Professor: NOVEMBER-RIDER
Course Number: HLT 744 77 CRN: 20533
Dental Office Administration
Are you looking for a career in dental office administration? Join us for a complete
introduction to dental front office administration. We will provide a foundation of
dental knowledge and administrative skills for anyone interested in starting a career
in a dental practice with little to no experience, or dental assistants seeking to
expand their knowledge. Course is taught online with instructor via Zoom. $315. 15
hours
Topics:
Intro to Dental Practice
Dental Terminology/HIPAA/Infection Control
Superior Customer Service and The Patient Experience
Appointment Scheduling and Phone Skills
Treatment Planning, Insurance, and Co-pays
Review and Professional Opportunities
Grant Funding available for Massachusetts residents. For more information, email career_training@middlesex.edu
Tuesday nights, February 24 to March 31, 2026
6:30pm - 9:00pm
Online via Zoom
Course Number: HLT 782 75 CRN: 20253
Professor: LaRoche
Diabetes Implications in the Dental Setting
Diabetes is a highly prevalent chronic disease, affecting both children and adults. This course provides an overview of diabetes and the implications for patient oral health as well as patient management in the dental setting. Students will gain knowledge on providing optimal care to patients with diabetes. (1.5 hours, 1.5 CEUs) $39.
Objectives:
• Describe and differentiate types of diabetes, including etiologies and management
• Understand the connections between diabetes and oral health and disease risk
• Discuss strategies for delivering optimal care to the diabetic patient
March 21, 2026
Saturday
8:00am – 9:30am
Online with class meeting time
Professor: SHUTOFF
Course Number: HLT 797 75 CRN: 20494
Local Anesthesia Certification Training for RDH
This course is recommended for registered dental hygienists who would like to become
certified in local anesthesia. Since 2005, MCC has prepared thousands of RDH to become
certified in local anesthesia.
MCC complies with the Massachusetts Board of Registration in Dentistry regulations
for the administration of local anesthesia. At completion, the RDH will be able to
administer safe, effective, and painless local anesthesia with confidence and competence
and be prepared to take the computerized CDCA exam. The course consists of a 50 hour
on-line study (independent and self-paced) prior to clinical, interactive presentations,
and a 3-day clinical in which students will have 30 injection experiences and a clinical
final exam. Each participant will have 30 injections total - 3 of the following. Note:
Plain Anesthetics used. No vasoconstrictors are added.
- Anterior Superior Alveolar (ASA)
- Middle Superior Alveolar (MSA)
- Posterior Superior Alveolar (PSA)
- Infraorbital (IO)
- Greater Palatine (GP)
- Nasopalatine (NP)
- Inferior Alveolar/Lingual
- Buccal
- Mental/Incisive
- Infiltrations (maxillary & mandibular)
The strength of this hands-on course is the amount of actual time you will administer
injections to your classmates. Participants must sit as a patient. Upon successful
completion, students will be awarded a certificate and 26 CEUs. Note: Partial credit
cannot be awarded. 4:1 student to instructor ratio during clinical.
Requirements: Pass or fail course. Students must complete all requirements - partial credit cannot
be awarded. Students are required to submit appropriate forms: medical and dental
history, consent form, student memo of understanding, copy of current CPR certification
and RDH license prior to the online study. Please note that the online study is self-paced
but takes approx. 50 hours to complete. The online study and three online quizzes
(75 % or above) must be completed by the above date in order to participate in clinical.
It is strongly recommended that participants begin the online study 6-8 weeks prior
to clinical.
Course Number: CAR 751 80 CRN: 12297
Next Session Spring 2026:
Online Study Period (Independent and Self Paced):
December 3, 2025 - March 9, 2026
Onsite Clinical Dates: March 14, 15, 16 2026
Time: 8am to 6pm
Location of 3 day clinical:
Middlesex Community, College, 44 Middle Street, Lowell, MA. Dental Clinic.
Enrollment Period: November 12 to January 23, 2026 (or until seats are filled)
Form submission deadline: No later than January 23, 2026
Tuition: $1,730 which includes the online study, breakfast and lunch, 3-day clinical, and
clinical supplies. Liability insurance covered by MCC.
Self-paced Online Study Period/3 Online Quizzes: Must be completed by March 9, 2026 to participate in clinical.
Lead Instructor and Course Director: Debra November-Rider, RDH, MSDH
Supervising Dentist and MCC faculty: Dr. Mary Terkoski, D.D.S.
Enrollment and forms process:
Step 1: Complete our enrollment form - link below
Course Number: CAR 751-80
https://middlesexcc.tfaforms.net/f/communityeducationregistrationform
Step 2: Once you complete our enrollment form above download the required forms (below).
Email all forms to David crawfordd@middlesex.edu
Please also include a copy of your valid, current RDH license and CPR certification,
along your signed MOU and consent form and completed medical history forms.
Step 3: Once MCC receives all forms, you will receive an e-mail with log on instructions for
the online study. The study is self-paced and takes approx. 50 hours to complete.
The online study with three quizzes (75 % or above) must be successfully completed
to participate in the 3-day clinical.
We recommend that participants begin the online study 6-8 weeks prior to clinical.
All forms must be submitted by January 23, 2026.
Questions: email David at crawfordd@middlesex.edu or career_training@middlesex.edu or call 781-280-3821
Required paperwork/forms:
Local Anesthesia Consent Form
Medical History Form
Memo of Understanding
Copy of valid, current state RDH license
Copy of valid, current CPR certification
Refund Policy:
As stated in the student memo of understanding
Textbook Requirement: Handbook of Local Anesthesia, 7th edition by Stanley Malamed. Note: The 6th edition may also be used for this course. Please purchase at your preferred book vendor.
Attention Massachusetts Small Business Owners:
This course is approved for The Massachusetts Workforce Express Course Fund through
Commonwealth Corporation. If qualified, Mass. employers can receive between 50-100%
tuition reimbursement to send w-2 employees to training.
Local Anesthesia Certification Course Approval Code: C-0052
https://commcorp.org/subprogram/wtfp-express-program/
Medical Emergencies for the RDH and CDA
Medical emergencies do occur in the dental setting, and we all need to be prepared! This course will provide participants with guidelines for preventing and managing medical emergencies. Prevention strategies will include reviewing the patient medical history, obtaining medical consultations and modifying treatment for medically compromised patients. Participants will learn how to conduct a patient risk evaluation, the importance of emergency equipment in the office, and how to manage common medical emergencies as part of the dental team. At the end participants will be able to: assess a patient’s emergency risk, request necessary physician consultations before providing treatments, modify treatment to prevent emergencies, assemble an emergency medical kit, describe basic emergency protocol, recognize clinical signs and symptoms of medical emergencies. (3 hours, 3 CEUs) $68
April 11, 2026
Saturday
9:30am - 12:30pm
Online with class meeting time
Professor: TERKOSKI
Course Number: HLT 721 80 CRN: 20299
Nutrition Considerations for the Dental Professional
This course provides participants with a review of core nutrition concepts with a focus on oral health. We will explore the foundations of a nutritionally balanced diet and the implications of diet and nutrition on oral health, both broadly and in consideration of specific populations and life stages. Participants will be empowered to confidently apply their diet and nutrition knowledge in their clinical practice and further support the health and healthy actions of their patients. 2 CEUs, 2 hours $49
Course Objectives: After this course, participants will be able to:
- Identify the essential nutrients and describe their functions, common dietary sources, imbalance manifestations, and oral health implications.
- Describe the key elements of a balanced diet.
- Explain the roles of diet and nutrition in caries risk.
- Explain the roles of diet and nutrition in periodontal health.
- Discuss the implications of diet and nutrition on oral health across life stages and specific populations.
- Discuss how to perform a dietary assessment in the dental setting and apply findings in effective patient education.
- Identify evidence-based nutrition resources for clinicians and patients.
February 7, 2026
Saturday
8am - 10am
Online via Zoom
Course Number: HLT 751 75 CRN: 19973
Professor: SHUTOFF
What’s the Buzz About Myo and Tongue Ties?
An Introduction to Orofacial Myofunctional Disorders and Screening.
Curious about orofacial myofunctional therapy and how it relates to tongue ties and airway health? This introductory course is designed for dental healthcare providers interested in exploring the fundamentals of orofacial myofunctional disorders (OMDs). Participants will gain a foundational understanding of myofunctional dysfunction, learn the four primary goals of myofunctional therapy, and explore the clinical relevance of tongue ties.
Participants will gain hands-on experience in the classroom with simple and effective screening tools that can be easily integrated into everyday dental practice. This session is an ideal first step for providers looking to expand their clinical awareness and contribute to airway-focused care. This course will spark your curiosity and provide the foundational tools to start your journey into being airway-aware.
4 hours, 4 CEUs. $200
Learning Objectives:
- Define orofacial myofunctional disorders.
- Identify contributing factors associated with OMDs.
- Explain the rationale for treating OMDs in the context of overall oral and systemic health.
- Describe the role of OMT in dental hygiene care.
- Explain the four primary goals of myofunctional therapy.
- Discuss the relationship between OMDs and obstructive sleep-disordered breathing
(SDB).
- Identify common symptoms of OMDs in both pediatric and adult
populations.
- Describe the five clinical indicators used to identify tongue-tie (ankyloglossia).
- Demonstrate the FAIREST 6+4 airway screening tool.
- Describe red flags associated with sleep-disordered breathing in pediatric and adult patients.
Professor Leah MacPherson, RDH, BS, MHP
Leah MacPherson received an Associate Degree in Dental Hygiene at the University of New England, an Advanced Dental Hygiene Certificate at Forsyth School for Dental Hygienists, and a Master’s Degree at Northeastern University. She is a graduate of the Myomentor Myofunctional Therapy Program. Leah is currently a Professor at Middlesex Community College.
Jocelyn Anc, RDH, OMT
Jocelyn Anc is a myofunctional therapist and registered dental hygienist with a passion for integrative oral health. She earned her Associate of Science in Dental Hygiene from Middlesex Community College and is currently pursuing her bachelor's degree at Vermont State University.
Saturday, January 10, 2026
8:00am – 12:00pm
Lowell Campus
Building: Talbot, room 301
Professors: MACPHERSON & ANC
Course Number: HLT 796 80 CRN: 20509
Inclement weather date: 01/24
Medical Interpreting Certificate
Medical interpreters are in great demand both in person and remotely by video or phone.
Interpreters can elect to work for a hospital, school, or state agency, or as contractors
with many agencies throughout the country. They can also elect to work remotely from
home where they can work independently and make their own hours. Open to all languages,
this 60-hour program provides working knowledge of medical interpreting, including
standards of practice, ethics, HIPAA regulations, cultural competency, and medical
terminology/vocabulary. The course provides intense practice via oral role plays on
a variety of medical topics. The student will also be introduced to VRI (video remote
interpreting) and OPI (Over the Phone Interpreting).
Offered in collaboration with TransFluenci EDU, this course is designed for those
preparing for entry level careers as medical interpreters as well as for working interpreters
preparing for the National Board Certificate exam. Students must be fully bilingual
and must be fluent in English and one other language. This program meets the National
Board for Medical Interpreter Certification training requirement and prepares you
to pass the national certification exam. Upon completion of this course, students
may elect to apply for national certification. For information on certification requirements
and cost click on the links below. Not eligible for tuition waivers.
CCHI, Certification Commission for Healthcare Interpreters
https://cchicertification.org/
NBCMI
National Board for the Certification of Medical Interpreters
https://www.certifiedmedicalinterpreters.org/
Because a language assessment is required, students must register at least two weeks in advance. (60 Hours) $1,199
Limited grant funding available for qualified Massachusetts residents. For more information, email career_training@middlesex.edu
February 3 to April 9, 2026
6:00pm - 9:00pm Tuesday and Thursday
Online with Class Meeting Times
Course number: HLT 607 33 CRN: 20251
For enrollment information career_training@middlesex.edu
Nurse Assistant/Home Health Aide Certificate
Grant Funding available for qualified Massachusetts residents. For more information, email career_training@middlesex.edu
ENROLLING NOW
Winter 2026 Day Session
Nurse Assistant Online Theory - $1,150
1/13, 1/14, 1/20, 1/21, 1/27, 1/28, 2/10, 2/11, 2/24, 2/25
8:am - 12:00pm
Tuesday/Wednesday
Online with Class Meeting Times
Professor LEWIS
Course Number: HLT 752 33 CRN: 20041
Nurse Assistant Skills Lab - $450
2/3, 2/4, 2/17, 2/18, 3/3, 3/4, 3/10
8am - 1pm
Tuesday/Wednesday
Lowell Campus, Building Derby, room 302
Professor LEWIS
Course Number: HLT 753 80 CRN: 20042
Nurse Assistant Clinical - $750
3/11, 3/17, 3/18, 3/24
8:00am - 3:00pm
Tuesday/Wednesday
OFF Campus
Professor LEWIS
Course Number: HLT 756 33 CRN: 20043
Winter 2026 Evening Session
Nurse Assistant Online Theory - $1,150
1/13 - 3/3
5:00pm - 9:00pm
Tuesday/Wednesday
Online with Class Meeting Times
Professor LEWIS
Course Number: HLT 752 34 CRN: 20045
Nurse Assistant Skills Lab - $450
1/24, 1/31, 2/7, 2/14, 2/21
8:00am - 1:00pm
Saturdays
Lowell Campus, Building Derby, room 302
Professor LEWIS
Course Number: HLT 753 81 CRN: 20046
Nurse Assistant Clinical - $750
2/28, 2/29, 3/7, 3/8
8:00am - 3:00pm
Saturday/Sunday
OFF Campus
Professor LEWIS
Course Number: HLT 756 34 CRN: 20060
Spring 2026 Session 1
Nurse Assistant Online Theory - $1,150
3/31, 4/1, 4/7, 4/8, 4/14, 4/15, 4/21, 4/22, 5/12, 5/13
8:00am - 12:00pm
Tuesday/Wednesday
Online with Class Meeting Times
Professor LEWIS
Course Number: HLT 752 37 CRN: 20529
Nurse Assistant Skills Lab - $450
4/28, 4/29, 5/5, 5/6, 5/19, 5/20, 5/26
8:00am - 1:00pm
Tuesday/Wednesday
Lowell Campus, Building Derby, room 302
Professor LEWIS
Course Number: HLT 753 83 CRN: 20366
Nurse Assistant Clinical - $750
5/27, 6/2, 6/3, 6/9
8:00am - 3:00pm
Tuesday/Wednesday
OFF Campus
Professor LEWIS
Course Number: HLT 756 36 CRN: 20367
Payment plan available.
For enrollment information, email crawfordd@middlesex.edu
MCC's Massachusetts Department of Public Health approved training program (including 24 hours of weekend clinical training at a local long-term care facility) prepares you for an entry level career as a Nurse Assistant. Upon successful completion, you are eligible to sit for the Massachusetts nurse assistant certification exam.
Students will learn how to appropriately care for residents in long-term care facilities and hospitals as well as personal patient care, patient rights, lifting and turning patients, safety, infection control, vital signs, record keeping, mental health care of residents, and stress management.
Students must have a HS Diploma or GED. Students will also be required to pass a literacy exam and complete a CORI/SORI check and be able to lift and move 50 pounds. Course is not eligible for waivers or vouchers. (100 hours).
The following requirements must be met:
Read and sign the student Memo of Understanding
1. Must have proof of high school level English class with C or better or take English
Assessment test
2. Must have a valid photo ID (state ID or driver's license)
3. Meet with Program Manager prior to enrollment (Zoom)
4. Agree to a CORI/SORI background check (must complete forms with MCC and provide
valid photo ID (license or state issued photo ID)
5. Complete a Health Record Immunization form*
Required Texts:
The following two textbooks are required for the program and are available at the
MCC Lowell Bookstore: https://www.middlesex.edu/campus/bookstores.html
Or, you may purchase at your preferred book vendor.
- Hartman's Nursing Assistant Care: Long Term & Home Care Text Edition: 4th
ISBN: 978-1-60425-133-3
By: Hedman, Fuzy, & Howard - Hartman's Nursing Assistant Care: Long Term & Home (Wkbk)
Edition: 4th
ISBN: 978-1-60425-134-0
Refund Policy: As stated in student memo of understanding
*Please Note: Although currently the Massachusetts Department of Public Health does not require the COVID-19 vaccine, most of our off-site clinical partners do. While a reasonable effort will be made to place you in a clinical facility if you do not have these, clinical placement cannot be guaranteed for student who have not received these vaccinations.
Please note: Upon successful completion of our 100 hour noncredit Nurse Assistant/Home Health aide certificate, credit can be awarded for AHP 115 & AHP 116 through articulation.
Employers: For Massachusetts employers who would like to send employees to the above course: Employers may qualify for 50% or 100% reimbursement through the Mass. Workforce Express Fund. Tuition must be employer paid.
Pediatric Expanded Skills Certificate
This course is designed to provide the Nursing Assistant with an expanded knowledge
and skill set related to the holistic care of infants, children, and adolescents.
You will also gain knowledge and skills to prepare you to care for a range of pediatric
clients including those with enteral feeding tubes, tracheostomies, seizures, and
specialized respiratory therapy. The student will also learn strategies to communicate
and encourage healthy development of children during each developmental stage. On
successful completion, students will receive a PESC certificate. $699.
Not eligible for tuition waivers.
Dates TBA
Students must have completed a DPH approved nurse assistant course to participate and submit proof of course completion OR state CNA license.
Medical Surgical C.N.A. Expanded Skills Certificate
This course is designed to provide the Certified Nurse Assistant with an expanded knowledge and skill set related to holistic care of adults, specifically in a medical-surgical hospital setting. You will gain knowledge and skills to prepare for a wide range of adult clients including those with enteral feeding tubes, orthopedic surgeries, special respiratory and neurological care needs. Students will also lean about the C.N.A. role in care for adult clients with chronic and acute illnesses. Special focus will be on recognizing to the nurse along with measuring accurate vital signs and calculating fluid balance. Class will include 4 hours of CPR training. $999. Not eligible for tuition waivers.
Students must have completed a DPH approved nurse assistant course to participate and submit proof of course completion OR state CNA license.
Grant Funding Available for qualified unemployed or underemployed Massachusetts residents (Email career_training@middlesex.edu)
10/2/25 - 11/13/25 Thursday from 4p to 8p
Lowell Campus Building: Derby, room 302
No Class October 23
Course Number HLT 789-80 CRN 18592
Professor: CHAMPA
Students must have completed a DPH approved nurse assistant course to participate and submit proof of course completion OR state CNA license.
Dental Office Administration
Are you looking for a career in dental office administration? Join us for a complete
introduction to dental front office administration. We will provide a foundation of
dental knowledge and administrative skills for anyone interested in starting a career
in a dental practice with little to no experience, or dental assistants seeking to
expand their knowledge. Course is taught online with instructor via Zoom. $315. 15
hours
Topics:
Intro to Dental Practice
Dental Terminology/HIPAA/Infection Control
Superior Customer Service and The Patient Experience
Appointment Scheduling and Phone Skills
Treatment Planning, Insurance, and Co-pays
Review and Professional Opportunities
Grant Funding available for qualified Massachusetts residents. For more information,
email career_training@middlesex.edu
Tuesday, February 24 to March 31, 2026
6:30pm - 9pm
Online via Zoom
Course number: HLT 782 75 CRN: 20253
Professor: LaRoche
Introduction to Medical Billing
Medical Billing is the preparation of claims for healthcare procedures rendered that are submitted to patients and/or insurance companies for reimbursement. Medical billers act as the financial waypoint between patients, providers and payers. In this introductory class, you will learn how the insurance process works, the claim life cycle, how payers affect the reimbursement process, and the regulations enforced under HIPAA. $500
March 31 to April 30, 2026
Tuesday & Thursday
1:00pm- 3:30pm
Online with class meeting time
Course Number: HLT 794 75 CRN: 20413
Professor: MCKETHAN
Medical Office Administrative Assistant Certificate -
The Medical Office Administrative Assistant is the first point of contact between
the patient and the medical office, establishing a professional and positive patient
experience. This noncredit 84-hour program will provide skills needed for an entry
level position as a patient access coordinator, medical office admin, customer service,
or call center representative. Topics: Customer Service Excellence, Intro to Medical
Terminology, Introduction to Medical Billing, and Intro to Computer Applications. Students must have access to a device with a camera/microphone and MS Office Suite
installed during class. Must complete/attend all sessions to receive a certificate
of completion. Camera must be “on” during all class sessions. All sessions via Zoom.
Enrollment: November 17 – January 20
(84 hours) $1,930. Payment plan available.
Limited grant funding available for qualified Massachusetts residents. For more information, email career_training@middlesex.edu
Training sessions Spring 2026
Intro to Medical Terminology (20 hours)
February 2 to March 30, 2026
Monday
2:00pm-4:30pm
Online with class meeting time
Course Number: HLT 786 75 CRN: 20414
Professor: CHABNER
You will be introduced to the world of medical language. Terms are explained in simple
easy to understand approach – no prior science or biology knowledge required! Topics
are presented in the context of how the human body works in health and disease. Exercises,
photographs, diagrams and real-life scenarios will reinforce learning. Topics: Understanding
Medical Terms; Word Analysis; Basic medical suffixes and prefixes. (20 hours)
No class 02/16
Computer Applications (24 hours)
February 4 to March 25, 2026
Wednesday
6:00pm-9:00pm
Online with class meeting time
Course Number: TEC 748 75 CRN: 20512
Professor: CAMPION
This course will prepare you for a position in offices where proficiency in software
such as Microsoft Office suite is used. These positions include administrative assistant,
customer service or data entry. Students will become proficient in computer skills
such as file & folder management, system backup, device/printer setup, internet basics,
password management along with word processing, spreadsheet, and presentation, and
calendar software packages. These tools are commonly used in most work environments
today. Must have MS Office Suite installed on a desktop/laptop of tablet during class.
(24 hours)
Customer Service Excellence (20 hours)
March 10 to March 26, 2026
Tuesday & Thursday
5:00pm-8:00pm
Online with class meeting time
Course Number: CAR 966 75 CRN: 20415
Professor: ORELLANA
Exceed customer expectations with our Customer Service Excellence Certificate. Gain
the knowledge, skills, and understanding of what constitutes customer service excellence
in front facing positions. Although geared to the health care industry, this course
is for everyone. Topics: Customer Excellence Defined, Building Confidence through
Communication, Managing Challenging Situations, Diffusing and Managing Conflict. (20
hours)
Intro to Medical Billing (20 hours)
March 31 to April 30, 2026
Tuesday & Thursday
1:00pm- 3:30pm
Online with class meeting time
Course Number: HLT 794 75 CRN: 20413
Professor: MCKETHAN
Medical Billing is the preparation of claims for healthcare procedures rendered that
are submitted to patients and/or insurance companies for reimbursement. Medical billers
act as the financial waypoint between patients, providers and payers. In this introductory
class, you will learn how the insurance process works, the claim life cycle, how payers
affect the reimbursement process, and the regulations enforced under HIPAA. (20 hours).
Note – this is not a coding class.
Intro to Medical Terminology
You will be introduced to the world of medical language. Terms are explained in simple
easy to understand approach – no prior science or biology knowledge required! Topics
are presented in the context of how the human body works in health and disease. Exercises,
photographs, diagrams and real-life scenarios will reinforce learning. Textbook is
included. Topics: Understanding Medical Terms; Word Analysis; Basic medical suffixes
and prefixes.
(20 hours) $600
February 2 to March 30, 2026
Monday
2:00pm-4:30pm
Online with class meeting time
Course Number: HLT 786 75 CRN: 20414
Professor: CHABNER
No class 02/16
Pharmacy Technician Certified Board Exam Prep & 80 hour externship
Under the supervision of a Registered Pharmacist, Pharmacy Technicians work in hospitals,
home infusion pharmacies, community pharmacies and other healthcare settings. This
course is designed to teach students in a retail setting the knowledge and skills
necessary to practice as a Pharmacy Technician. The course will consist of a 60 hour
instructor led class followed by an 80 hour externship in an actual pharmacy setting.
The course will prepare the student to take the National Certification Exam to become
PTCB certified. The instructor led portion of the class will review various topics
including pharmacy operations, pharmacy law, pharmaceutical calculations, routes of
administration, medical abbreviations, medication dosage forms, interpreting drug
orders, regulations and the top two hundred prescription medications.
An externship with a local pharmacy will be part of the program. The externship portion
of the course is designed to give the student real world experience in a retail pharmacy
setting to reinforce the topics studied in the classroom. Students will also be given
practical knowledge on the interview process and what employers are seeking in a candidate.
This is a fast-paced class that requires students to have a basic understanding of
fractions, formulas, and conversions. Not eligible for tuition waivers. (60 hours)
$1,750
Pay plan is available
Tuesday and Thursday nights
February 24 to May 14, 2026
6:00pm to 8:30pm
Online with Class Meeting Times Via Zoom
Course Number: HLT 715 30 CRN 20315
Professor: Gomatos
To apply email: career_training@middlesex.edu
Program Prerequisites:
- Students must have HS diploma or GED and must be at least 18 years of age.
- It is strongly recommended that students have strong mathematics, spelling, and reading skills. Classes that would be a useful foundation for this work are high school chemistry, algebra, and English.
- Students are required to take a MCC Math Assessment test. In lieu of the assessment, students can provide HS transcripts indicating High School Math with a C or better.
- Give permission for a CORI & SORI background check with MCC.
- Prior to start of Externship hours, students must apply for and receive their Massachusetts Pharmacy Technician in Training License
- A drug test will be conducted Prior to start of optional Externship hours
Phlebotomy Certificate
Phlebotomy is a rewarding entry-level career for one who desires to work directly
with patients. Quality collection of blood samples by phlebotomists is important for
the patient's healthcare team to produce accurate laboratory results and determine
proper medical treatments. This program will provide the education and skills needed
to be a successful phlebotomist. The training program with Middlesex Community includes
120 hours of theory and skills lab training. Additionally, students will be placed
into a 100–120-hour clinical externship to provide real-time learning in an active
healthcare setting. Once the student has completed the program at MCC, they may choose
to sit for a national phlebotomy certification on their own (separate fee from this
program). $2,699. Scrubs and textbook cost are separate fees.
Books = $100; Scrubs = $70. Professor: MASON
Payment Play Available
Course Number: HLT 791 80 CRN 20394
Professor: MASON/ALMONTE
Monday, February 2 to March 30, 2026
6:00pm - 10:00pm
Online with class meeting time
No class February 16 and March 16
Wednesday, February 4 to April 1, 2026
6:00pm - 9:45pm
Lowell Campus
Building: Talbot, room 312
No class March 18
Saturday, February 7 to April 4, 2026
8:00am-3:00pm
Lowell Campus
Building: Talbot, room 312
No class March 21
Off Site Clinical Externship - Dates TBA
The following requirements must be met:
Read and sign the student Memo of Understanding
- Must have a high school diploma or GED
- Must have a valid photo ID (state ID or driver's license)
- Meet with Director prior to enrollment
- Agree to a CORI/SORI background check (must complete forms with MCC and provide valid photo ID (ie license or state issued photo ID)
- Complete Extensive Health Immunizations and physical
To apply email career_training@middlesex.edu
Are you preparing to take the TEAS EXAM and need some extra assistance? These online,
self-paced test preparation courses in math, reading and language, and science are
available for those preparing to take the ATI (Assessment Technologies Institute)
TEAS for Nursing and Allied Health Exam.
Not eligible for tuition waivers. To view TEAS practice questions and gain information
regarding test accommodations click here.
Refunds: No refunds will be issued after January 12, 2026.
Please note that not logging into a course does not qualify as an automatic refund.
Once registered for the course the refund policy is active. Refund Policy
Upon completion of registration please email: nahabediana@middlesex.edu to obtain online course access.
Cost: $120 per class
Students may enroll in the Spring 2026 TEAS online courses between November 12, 2025 to March 11, 2026.
To register please complete the Community Education Registration Form
Access to online class content dates:
January 12 to May 29, 2026
All TEAS classes are web based and offered in a self-paced, self-study format through
the Blackboard. This means that you are taking the class at your own pace and schedule
with access to an instructor for any questions or assistance needed. There are no
class meeting times.
- To learn more about Blackboard and online learning at MCC https://www.middlesex.mass.edu/adjunctjunction/blackboard.aspx
- All materials are developed by Dr. Svenconis. Students can email Dr. Svenconis with any class content questions.
TEAS Math Prep
This ONLINE prep class contains a thorough review of arithmetic, basic algebra, and
geometry with complete lessons and explanations (including quizzes) for each content
subject. There are 5 simulated math TEAS exams with complete step-by-step solutions.
This prep class is designed to help students learn the skills needed to score well
on the exam. Not eligible for tuition waivers. $120
January 12 - May 29, 2026
Online with no class meeting time
Course Number: CAR 885 75
CRN: 19123
TEAS Reading/Language Prep
This course contains a thorough review of spelling, punctuation, grammar, and writing
rules and a thorough review of spelling, punctuation, grammar, and writing rules.
There are 5 simulated reading and 5 simulated language exams with complete step-by-step
solutions. $120
January 12 - May 29, 2026
Online with no class meeting time
Course Number: CAR 886 75
CRN: 19124
TEAS Science Prep
This course contains a thorough review of the major principles of general science,
genetics, human body, life science, physical & chemical science and the scientific
method. There are 5 simulated science TEAS exams with complete step-by-step solutions.
$120
January 12 - May 29, 2026
Online with no class meeting time
Course Number: CAR 887 75
CRN: 19125
Contact Us!
Community Education and Training
career_training@middlesex.edu
781-280-3663
